Fantastic customer service, Colton is great. Issue during shipping, not HotShot’s fault, and they rectified the issue quickly.
So far, so good with these upper control arms. They do what they are supposed to, and allow for proper alignment angles. Hotshot Offroad however has the best customer service you will find, with knowledgeable and friendly staff. Look no further for your F150 parts!
Great communication, I will definitely do business again!
Haven't gotten a chance to try these out yet, but Colton had them shipped out fast as always!
Thanks to Colton for helping me pick out a great setup
Welp, cover was at my door less that 48th an after ordering, so perfect, I can install before my upcoming camping trip….WRONG!!! Darn retrax didn’t include the required key to unlock the cover to start install step #2. Super bummed. I called and they have one on the way, but it’s been 3 shipping days (not including Sunday or Monday holiday) and still no key? Entire cover from hotshot off road got to me sooner!!
We're surprised to hear that you weren't able to find the key rattling around in the box somewhere after it was all said and done! We're glad to hear that our shipment arrived, but it's a bummer to hear that you're waiting on a replacement component. Please let us know if there's anything we can do to help.
My purchase of Bilstein 6112 and 5160 shocks went smoothly. It took 10 days from the day I ordered them until I received both pair. Responses to questions were answered promptly and by a real person, not by a computer. The shocks themselves are what I wanted and work as advertised. Bottom line: If you are going to make an online purchase, do it from these guys. Honest, fair, helpful.
No tax included, ripoff after ripoff
Hello Arno - We are sorry to hear that you were unhappy with the service that you were provided. As for the product delivery, you should have received a notice via email with the tracking information that you could follow along with. What sometimes happens is that these emails fall into a spam folder, and are never seen. In any case, we always encourage people to reach out if there is are any questions about an order, timelines, or where a shipment is. It appears that after shipping, your particular shipment got stuck on the US/Canada border for 11 days, which is certainly atypical. As for the taxes, while there are options to allow for prepayment of duties/fees, it is commonplace for the recipient to be responsible for those charges when shipping from the US to Canada.
Please reach out to us directly at info@hotshotoffroad.com if you have further questions, still have not received your shipment, or if there's ever anything else we can help with.
The Eibach Pro Lift Stage 2R installed easily and gave me the look I wanted. More importantly, the level of customer service I received from Hotshot Off Road was superb. All components were shipped immediately and arrived within 3-4 days. I highly recommend this company.
Absolutely amazing build quality and ride. So much better than my previous suspension setup. You get what you pay for with these! Thanks Colton!
Absolutely amazing build quality and ride. So much better than my previous suspension setup. You get what you pay for with these! Thanks Colton!
Absolutely amazing build quality and ride. So much better than my previous suspension setup. You get what you pay for with these! Thanks Colton!
I like the quality and the look of my MX4 tonneau cover for my new Tundra. Installation was pretty straightforward and I hope to get many years out of it.
Colton was awesome to deal with! Drop shipped to my house in a matter of days! He is super knowledgeable on all things Taco! Can't wait for the full shop. Just what Missoula needed!
A good solution for lights that was shipped quickly. «::::»«::P::» «::E::» «::R::» «::F::» «::E::» «::C::» «::T::»«::::»
Fast shipping, simple install... YT video was a great guide. Item is working just as expected.
Great springs, and give about 1" of lift over the default 600# springs (assuming stock weight),
With the weight of a stubby bumper, winch, AL skids and steel sliders, I ended up having about a half an inch of lift ontop of the circlip reference chart.
E.G. clip7 (1.4") + .5" lift = ~2inch
I do however second guess whether I should have compensated for the driver's side lean using a spacer instead of preload as even though my driver's side sits statically level with the passenger side, there is a nominal difference in dynamic response and handling between the sides that is fairly noticable on uneven terrain, braking and throttle.
Great winch for a good value, I opted to get this instead of the Harbor Freight Badlands winch due to the lack of any warranty with the HFT winch unless you pay substantially more for a short-lived warranty.
My only complaint would be that this comes with M8 (5/16) instead of the more common 3/8 battery terminal lugs, so I had to buy new terminals and a crimpling tool.
These arrived packaged very well and seem to be high quality and everything fit perfect. Plus Colton from Hotshots has been great to deal with from the start.
Answered all of my questions, came up with a solution that fits my needs for my truck. Parts showed up to my door quickly! Will use again 100%
Colton and hotshot delivered, great service and communication. Very knowledgeable
Colton and hotshot delivered, great service and communication. Very knowledgeable
Great service, fast shipping on items also, I ordered a couple of things from the site and got the items right away.
